Smoke in every room.
A late-night kitchen fire was contained quickly — but smoke wasn't. Within hours, acidic soot was settling on furniture, electronics, clothing, and a lifetime of family belongings in every room of the house.
PROJECT-01-BEFOREEverything removed, cleaned, and cataloged.
A contractor and Vera walked Matt's family through how the insurance process would unfold, and they moved to a hotel, then a rental. Our crew removed the whole home's contents — couches, beds, shelving — to our Fife facility to be cleaned and restored where needed. Everything was cataloged, and fragile items were carefully wrapped down to the small parts — the screws and little pieces you'd normally lose moving on your own.
Cataloged & wrappedPut right back where it was.
The repairs took a long time. When the kitchen and home were finally ready, the team came back for the pack-back — all the contents returned and put back in place — and Matt chose to rearrange a few things himself. He describes Vera and the crew as knowledgeable and proactive, talking through each next step and offering helpful suggestions along the way.
They packaged up all the fragile stuff and were very careful — down to the screws and little pieces that you'd normally lose if you're moving on your own. Matt Weinberger · Homeowner, WashingtonRead more customer stories →